Privacy Policy

At Eclipse, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

Information We Collect

We collect information to provide and improve our products and services. This includes:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information

Usage Data

Information about your interaction with our website, such as your IP address, browser type, device information, pages visited, and time spent on each page.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience and understand how our website is used.

How We Use Your Information

We use your information to:

  • Process, confirm, and deliver your orders

  • Communicate with you about purchases, updates, promotions, and product information

  • Improve our website, services, and overall customer experience

  • Personalize your shopping experience

  • Comply with legal requirements and protect the rights and safety of Eclipse and its customers

Sharing Your Information

We do not sell or trade your personal information. However, we may share it with trusted parties in the following situations:

Service Providers

We may share information with third-party partners who help us operate our website, process payments, deliver orders, or provide customer support.

Legal Requirements

We may disclose information when required by law, regulatory obligations, or to respond to lawful requests.

Data Security

We use a variety of security measures to safeguard your information. While we take reasonable steps to protect your data, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute protection.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Restrict or object to certain types of data processing

  • Withdraw consent (where applicable)

To exercise any of these rights, please contact us at Support@eclipselashes.com.au.

Cookies

We use cookies to enhance your experience. You may disable cookies through your browser settings, but this may impact some features or functionality of our website.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the “Last Updated” date adjusted accordingly.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: Support@eclipselashes.com.au

Thank you for choosing Eclipse. We value your trust and are committed to keeping your information safe.